Returns & Exchanges Policy
At TON Sports, we want you to be fully satisfied with your gear; therefore, we offer a 30-day return window for all unused items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Pack Your Equipment
Securely place the items in their original box or a sturdy shipping container, ensuring all original labels and protective packaging are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.
Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
